Cavalier Auto Transport LLC, a Florida limited liability company (“Cavalier,” “we,” “us,” or “our”) — USDOT #2303526 · MC #1120978 · FMCSA Licensed, 4781 N Congress Ave #2188, Boynton Beach, FL 33426 — values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use this website (the “Site”) or our services. By using the Site, you agree to the practices described here. This policy is incorporated into our Terms of Use.

Minors

The Site is intended for individuals 18 or older. We do not knowingly collect personal data from anyone under 16. If you are under 16, please do not use the Site or submit personal information.

Information you provide to us

When you request a quote, book a shipment, or communicate with us, we may collect:

• Name, email address, and phone number
• Pickup and delivery ZIP codes and addresses
• Vehicle information (year, make, model, operability) and shipping preferences (open or enclosed, timing)
• The contents of your communications with our team

Payment information. If you book a shipment, payment details (such as card number and billing address) are collected and processed through secure third-party payment processors in accordance with payment-industry standards; we don't store full card numbers on our systems.

Information collected automatically

When you use the Site we automatically collect usage data such as IP address, device and browser type, pages visited, referring website, access times, and interactions with our forms. This helps us understand how the Site is used and improve it.

Cookies and analytics

We use cookies and similar technologies for site functionality, user preferences, security, analytics, and measuring advertising effectiveness. We use analytics tools (such as PostHog) to measure form completion, page performance, and feature experiments. You can disable cookies in your browser settings, though some features may be limited. The Site does not currently respond to browser “Do Not Track” signals.

Communications and customer support

If you contact us by phone, email, text, or other channels, we may keep those communications to assist you and improve our service. Customer service calls may be recorded or monitored for quality assurance and training.

Consent to communications

By providing your phone number, you consent to receive calls, SMS text messages, prerecorded or artificial-voice messages, and communications made using automated dialing systems from Cavalier Auto Transport, including quote follow-ups, shipment updates, order confirmations, customer service messages, billing notices, and marketing. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to any message to opt out of texts.

How we use your information

• Providing quotes and transportation brokerage services
• Communicating shipment updates and customer support
• Processing payments
• Improving the Site and our services
• Preventing fraud and unauthorized activity
• Marketing and promotional communications
• Complying with legal obligations

Data retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations (including FMCSA record-keeping), resolve disputes, and enforce our agreements. Retention periods vary by data type and legal requirement.

How we share information

We do not sell or rent personal data. We share it only with:

• Motor carriers and dispatch — the details needed to schedule pickup and delivery of your vehicle
• Service providers — trusted vendors that support our business (website hosting, payment processors, analytics, customer-communication platforms), who may use your data only to perform services for us
• Legal — when needed to comply with law, respond to legal process, protect our rights or property, or prevent fraud
• Corporate transactions — if we're involved in a merger, acquisition, or sale of assets, personal information may transfer as part of that transaction

Text-messaging originator opt-in data and consent are excluded from any sharing — that information is never shared with third parties.

Third-party links

The Site may link to external websites. We aren't responsible for their privacy practices and encourage you to review their policies.

Security

We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure. No internet transmission method is completely secure, so we cannot guarantee absolute security.

California residents (CCPA / CPRA)

If you are a California resident, you may have the right to know what personal data we collect, request deletion or correction, opt out of the sale or sharing of personal data, limit use of sensitive personal data, and not be discriminated against for exercising these rights. To exercise them, call (877) 412-1164 or write to the address below; we may verify your identity before processing a request. We do not sell personal data for monetary consideration.

Nevada residents

Nevada residents may request that we refrain from selling personal data under Nevada law by contacting us using the information below.

Changes to this policy

We may update this Privacy Policy from time to time. Updates are posted to this page with a revised “Last updated” date, and continued use of the Site after posting constitutes acceptance.

Contact us

Questions about this policy or your personal data: call (877) 412-1164 (Mon–Sat) or write to Cavalier Auto Transport LLC, 4781 N Congress Ave #2188, Boynton Beach, FL 33426.